Re: Verizon is best carrier for third year. In SF Bay Area, it's 1-Verizon, 2-T-Mobile, 3-Sprint, 4-Cingular



Somewhere around Mon, 05 Dec 2005 16:31:28 -0800, while reading
alt.cellular.cingular, I think I thought I saw this post from SMS
<scharf.steven@xxxxxxxxxxx>:

>See:
>
>"http://www.mercurynews.com/mld/mercurynews/business/technology/personal_technology/13330867.htm";

I really have to wonder about these surveys. Personally, I don't think you
can really even believe a lot of the people that take them. If their
company recently "did them wrong", they may trash them to get back. If they
recently switched, they may give a great rating because they want to believe
they did the right thing. If their company is great in every way, but one
of their pet expectations isn't met, they're pissed. Or they're selfish,
and hope if their company gets a bad rating, the company will go more out of
their way to keep customers happier by giving them better deals or
something.

Personally, I've never had a call dropped with Cingular that I can remember,
the billing is fine, customer service has always been good. And having
hundreds of minutes of rollover is a nice feeling.

My inlaws had Sprint (Washington state), and stationary calls from their
home were constantly being dropped, so that they kept having to call back.
Very annoying.

--
Marty - public.forums (at) gmail (dot) com
"Those are my principles, and if you don't like them...
well, I have others." - Groucho Marx
.