Re: do you lose your rollover minutes if you change plans and/or drop a family shared plan phone?

on 10/31/2005 12:20 PM John Navas said the following: 
[POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE]

In <3Os9f.5165$Kv.2059@xxxxxxxxxxxxxxxxxxxxxxxxxx> on Mon, 31 Oct 2005
17:48:47 GMT, Unquestionably Confused <puzzled2@xxxxxxxxxxxxx> wrote:
Even more likely if you happen to be considering a change from, say, a 700 minute plan to a 1200 minute plan. You have "booked" 8,000 minutes on the 700 minute plan and you find out that you're going to lose 6,800 minutes when you upgrade. Where the incentive (hell, I'm trying to find the reason for the upgrade in this instance) to upgrade now? Seems that SBC is shooting themselves in the foot.

The catch is that for every one subscriber who's savvy about this change and will fight it, there are probably two hundred ignorant sheep who will just not get it and let it slide. 


It's worth noting that this is probably about closing a Rollover loophole:
A wise shopper could sign up for a high-minute plan, bank a lot of cheap
minutes, and then switch to a low-minute plan to work them down, repeating the
process when the bank is exhausted, as a way of lowering per minute cost.
I personally doubt that kind of gaming was terribly significant, but it's
probably not what was intended.



I agree but why "penalize" those who are _upgrading_ their packages? A woman who works for me just upgraded to a plan with twice the minutes she had before - believe the new plan is around 700 minutes. She had several thousand minutes on her old, smaller plan and they only transferred the 700. She lost the rest.

Like you, I follow the logic if someone is downgrading a 1200 or 1500 minute plan they've had for, say, five months and moving it to a 200 minute plan or whatever.

I suspect this is the "law of unintended consequences" kicking in. How many folks have a 400 minute plan, build up a bank of 8,000 minutes and then UPGRADE from that?<g>

The only reason she did it was to create a family plan with her son and aged mother included. She figured she might need more minutes. Unfortunately for her, she didn't think it out. Her old plan had enough monthly anytime minutes to support the family plan. I think she could have just added the additional lines and kept her rollover minutes in their entirely. Then, once she used them up and started going over the monthly allotment, she could have migrated to a higher minute plan, correct?

.

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