Re: New customer...should I get equipment insurance?
- From: "RobR" <nospam@xxxxxxxxxx>
- Date: Fri, 23 Sep 2005 20:26:25 GMT
Does Motorola warranty the phones? You'd probably have to get
it covered under warranty and send them back to Motorola. I'm
sitting here on hold right now with Nokia trying to find out what's
up with the 6620 they received from me on the 8th for repair.
"Tech" <no@xxxxxxxx> wrote in message news:k3WYe.52$L15.15@xxxxxxxxxxx
> Signed up with Cingular on a family talk plan with 3 Razrs in New Jersey.
> see nothing in the customer agreement that addresses equipment defects or
> malfunctions after the initial 30 day grace period. If I choose not to buy
> the equipment coverage plan ($4.99/$3.99 per phone; $1.99 enhanced
> supposedly not available in N.J.) and the Razr somehow malfunctions after
> have had it over 30 days what happens? I know Verizon will replace their
> phone (within the first 12 months) with a "refurbished" one at no extra
> charge provided it is an equipment malfunction not caused by the user.
> Cingular do this also or would I have to go out and buy another phone at
> full retail?
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