Re: New customer...should I get equipment insurance?
- From: Jeffrey Kaplan <cing@xxxxxxxxxx>
- Date: Fri, 23 Sep 2005 14:10:56 -0400
It is alleged that Tech claimed:
> Signed up with Cingular on a family talk plan with 3 Razrs in New Jersey. I
> see nothing in the customer agreement that addresses equipment defects or
> malfunctions after the initial 30 day grace period. If I choose not to buy
> the equipment coverage plan ($4.99/$3.99 per phone; $1.99 enhanced warranty
> supposedly not available in N.J.) and the Razr somehow malfunctions after I
> have had it over 30 days what happens? I know Verizon will replace their
> phone (within the first 12 months) with a "refurbished" one at no extra
> charge provided it is an equipment malfunction not caused by the user. Does
> Cingular do this also or would I have to go out and buy another phone at
> full retail?
I asked a Cingular-owned store rep about insurance for my Treo. I was
told that their insurance carrier specifically does not insure any
handheld with an unsubsidized retail price over $300. This price range
includes the Razr. Or at least it did last June.
--
Jeffrey Kaplan www.gordol.org
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