Re: New customer...should I get equipment insurance?
- From: Jeffrey Kaplan <cing@xxxxxxxxxx>
- Date: Fri, 23 Sep 2005 14:10:56 -0400
It is alleged that Tech claimed:
> Signed up with Cingular on a family talk plan with 3 Razrs in New Jersey. I
> see nothing in the customer agreement that addresses equipment defects or
> malfunctions after the initial 30 day grace period. If I choose not to buy
> the equipment coverage plan ($4.99/$3.99 per phone; $1.99 enhanced warranty
> supposedly not available in N.J.) and the Razr somehow malfunctions after I
> have had it over 30 days what happens? I know Verizon will replace their
> phone (within the first 12 months) with a "refurbished" one at no extra
> charge provided it is an equipment malfunction not caused by the user. Does
> Cingular do this also or would I have to go out and buy another phone at
> full retail?
I asked a Cingular-owned store rep about insurance for my Treo. I was
told that their insurance carrier specifically does not insure any
handheld with an unsubsidized retail price over $300. This price range
includes the Razr. Or at least it did last June.
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol
"Telepaths are gifted and cursed in ways I can never hope to
understand. But they're still human beings - good, bad, or
indifferent." (Capt. Sheridan, B5 "A Spider In The Web")
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