Re: the "Family SURPRISE plan"
- From: "Michael MacMahon" <maccop@xxxxxxxxxxxxxxxx>
- Date: Fri, 16 Sep 2005 00:35:39 GMT
I bought myself a new Lexus about six months ago. Delivered with a full
tank of gas. Imagine how pi**ed I was when I found out I had to pay for the
rest of the gas I was using. I went back and checked my sales contract, and
it said NOTHING about me having to buy the gas. I think I will call the BBB,
FEMA, the Red Cross, somebody that can help me get these charges I have
racked up returned to me.!
--
MICHAEL J. MacMAHON
Captain (ret.) KCPD
Remember, Golf is not a matter of Life or Death;
it is MUCH more important than that.
NOTE: All outgoing mail is scanned by McAfee Virus Scan for your safety.
"Joseph" <JoeOfSeattle@xxxxxxxxx> wrote in message
news:301ki1t3vks0oeuv31arscfofimdnaqu1s@xxxxxxxxxx
> On Thu, 15 Sep 2005 09:36:48 -0500, "Drew" <pescorp@xxxxxxxxxxxxx>
> wrote:
>
> >I was not shown a contract or asked to sign one.
>
> You either said over the phone that you agreed to terms or you were
> explained the terms. That constitutes a contract whether you signed
> it or not.
>
> >I read all literature that came with the phone - including the owners
manual
> >and sales lit.
> >No mention of the abilty for a kid to even download ringtones - much less
> >that there would be an additional charge to download the ringtone; I
> >wouldn't expect sale info to be in a contract.
>
> Well, I guess your kid is smarter than you. They figured out that
> they could download ring tones and they probably knew that it wasn't
> free either.
>
> >All extra expense options should be set to off unless authorized by an
> >adult.
>
> It also takes an adult to *supervise* their child. Do you also let
> your child surf anywhere on the net that they like? Do you not have
> any requirement that they do their homework or be at home by a certain
> time? Parents have responsibilities to teach their children that not
> everything is free just because you "found it."
>
> >Don't sell stuff to by Kid with my authorization.
>
> Did you authorize cingular to let your child call directory
> assistance? There's a charge for that and it's really easy rather
> than finding a number another way to just dial 411 and rack up charges
> fast. You need to talk to your children and explain to them that any
> extra charges *they* will have to pay.
>
> >Enough said. I'm going to make a call to the public service commisioner
and
> >advice them that Cingular needs to set this option to off - unless
> >authorized by an adult. (By definition it is a family plan and will have
> >minors using it.)
>
> Good luck. They'll likely tell you the same thing that others will
> that you need to keep your kids in check and let them know that
> everything that they can access is not necessarily theirs to take and
> that there are charges for things.
>
>
> - -
>
.
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