Re: the "Family SURPRISE plan"

I was not shown a contract or asked to sign one.
I read all literature that came with the phone - including the owners manual
and sales lit.
No mention of the abilty for a kid to even download ringtones - much less
that there would be an additional charge to download the ringtone; I
wouldn't expect sale info to be in a contract.

All extra expense options should be set to off unless authorized by an
adult.
(It took 3 calls to customer service to find someone with enough knowledge
about the phone and plan to tell me what the download charges were far - I
think that somehow is may still be lined to the net and "ringing up" profits
for cingular.)

What I do expect is :

Don't sell stuff to by Kid with my authorization.
And if I am not told the price before the sale, I should have an chance to
resend the sale.

Enough said. I'm going to make a call to the public service commisioner and
advice them that Cingular needs to set this option to off - unless
authorized by an adult. (By definition it is a family plan and will have
minors using it.)

Also, to issue a good faith credit to all those down here that where
impacted by the hurricane.
An extra $20 or $30 dollars means a lot to some that lost their house.

As far top posting - I would like to know how not to do that. I'll change
something and see if it works.




"Elmo P. Shagnasty" <elmop@xxxxxxxxxxxxxxxx> wrote in message
news:elmop-C427C8.06040615092005@xxxxxxxxxxxxxxxxxxxxxxxxx
> In article <VX4We.3230$GK2.294@lakeread07>, "drew" <rwolf12@xxxxxxx>
> wrote:
>
> > You have no idea.
> >
> > "Elmo P. Shagnasty" <elmop@xxxxxxxxxxxxxxxx> wrote in message
> > news:elmop-93BF26.20491814092005@xxxxxxxxxxxxxxxxxxxxxxxxx
> > > In article <Dw2We.3204$GK2.2126@lakeread07>, "drew" <rwolf12@xxxxxxx>
> > > wrote:
> > >
> > > > I WAS NOT ADIVISED THAT THERE WAS ANYTHING THAT SHE COULD DO THAT WE
> > COULD
> > > > BE CHARGED FOR. I BET THAT WAS BY DESIGN!!!!!!!!!!!!!!!!!!!!!!
> > >
> > > No, you simply didn't read your contract.
> > >
> > > Instead, like most Americans today, you expect to be spoon-fed
> > > everything. And even when you're spoon-fed, you forget what you were
> > > told--and then you claim to have never been told, later on after
you've
> > > done something stupid.
> > >
> > > Don't blame the world for this. You're an idiot if you don't know how
> > > your cell phone service works.
> > >
>
> First of all, top-posting is bad. Don't do it.
>
> Secondly, I have every idea. I know what happened, and you're whining
> about how you mismanaged your family and your phone account because you
> didn't read your contract.
>
> It was only ten bucks. You screwed up. Get over it and get on with
> your life.
>


.

Relevant Pages

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