Re: Why I'm on my very last Toyotas .. .. ..
- From: "Don't Taze Me, Bro!" <No1Exists1@xxxxxxxxxxx>
- Date: Thu, 03 Apr 2008 23:32:14 GMT
Well, your situation appears isolated. Most people are not having the
problems you are.
The police were right. You have to pay and then take it to civil court. My
guess is if you chose not to take it to civil court then you balked your
chance to get the money back.
""<<<__ Bøb __>>>"" <b.wingard@xxxxxxxxxxx> wrote in message
news:jAaJj.2905$7D1.1225@xxxxxxxxxxxxxxx
Several months ago, my son't 2005 SCION tC developed a ticking noise in
the engine. He took it to two dealers, one in Cleveland, TN - the other
(Capital Toyota) in Chattanooga. They both told him it was valve train
noise and not at all serious.
Recently, the noise got much worse, and I told him to take it back, as I
was pretty sure it was a rod knocking. A private mechannic looked at it
and confirmed that if he remove the plug wire on #2 cylinder, the noise
went away.
He took it to Capital Toyota in Chattanooga where they re-diagnosed it as
a rod knock and told him it would be approx. $400 + parts for repairs.
He called SCION and plead his case to them that this had been brought to
their attention earlier while still under warranty, and now was out of
warranty and probably going to get pretty expensive. They agreed, and
offered him up to $750 toward the repairs if done by a Toyota/SCION
dealership.
He took it to Capital and signed a contract authorizing repairs .. the JOB
was described as : "KNOCK FROM ENGINE .. SCION TO HELP WITH REPAIR .. TAKE
APART SEE WHATS NEEDED"
A week and a half later, the dealer called and said that #2, #3, #4 rod
bearings were all "beat-up" and also that cam bearings were worn, and
cylinder walls were scored,, etc, etc, etc. All told, they wanted almost
$7,000 to completely rebuild his engine.
We told them that was not an option at this time, and that we would pick
up the car and consider our options to locate a used engine and have that
installed. Only then did the service rep. tell us they had REMOVED the
engine from the car, and had TOTALLY DISASSEMBLED it. He said to be sure
we brought a trailer, and lots of boxes for all the parts, and BY TE WAY
.. .. OUR BILL WAS ALMOST $800 !! !! !!
When I got there to pick it up, we got into quite a shouting match when I
questioned where they got the authority to do all of this,and the jerk
service manager called the local Police, trying to have me arrested for
calling him bad names. Cop came and said if I wanted the car, I'd have
to pay the ransom and work it out in civil court if that's what I wanted
to do.
Got the General Manager involved and he dropped the ransom to $704 but
wouldn't budge. I repeatedly asked WHY they did the complete teardown,
and why the process was charged at 8.00 hrs. He couldn't answer the
first question, and stated (wrongly) that the 8.0 hrs was the "flat-rate"
allowance. I asked to see the job ticket that the mechanic would have
punched on/off and he refused, saying it doesn't exist.
According to Mitchell and Automotive Expert, the rate for ALL main & rod
bearings should have been approx' $400 + parts.
Had an independant former Toypta mechanic look at the block & parts .. ..
he said the scoring is so slight that a light honing would have taken it
out, and said there was absolutely no reason for this engine to have been
removed nor disassembled based on the original complaint.
I will be pleading my case soon to Toyota National Service Hotline, and
also to the Tennessee State Licensing Board .. but whatever the outcome of
this mess, I can assure you that after our current flock of Toyotas is
gone, there will never be one in my garage ever again. The car might be
great, but if this is the only dealer available .. I'M THROUGH !! !! !!
thanx for letting me vent .. .. ..
.
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- From: "<<<__ Bøb __>>>"
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