Re: Anyone use Newsguy?

On Wed, 18 Jan 2006 14:00:44 -0800, -=Biscuit=- said...
>
>Bob <bob@xxxxxxxxxxx> delighted us to no end by taking a lime
>green crayon and scribbling in news:dqm4qh01up6@xxxxxxxxxxxxxxx,
>on the hallowed day of Wed 18 Jan 2006 11:27:13a:
>
>>>Well Newsguy doesn't seem to be so great as far as propegating.
>>>They're even slow to their own news server, much less the rest.
>>
>> Hi there,
>
>Hi Bob!
>
>>
>> I apologize for the intrusion, but a NewsGuy member had
>> contacted us about this discussion thread, and asked if we
>> could provide some insight. We'll give it a try, and if you
>> have any questions about the following, please do not hesitate
>> to contact us (bob@xxxxxxxxxxx or support@xxxxxxxxxxx).
>
>I think I've talked to you, through email, though it was a
>loooooong time ago (when I was still enough of a n00b to submit
>abuse reports). You were nice to deal with and gave me an immediate
>response, which is why I went to Newsguy *first* this time around.
>See? People remember when someone's nice :)
>
>
>> We've been providing Usenet services for about 14 years, and
>> understand the importance of article propagation. The process
>> itself is controlled and monitored throughout the day to ensure
>> that incoming posts reach our servers and propagate to other
>> servers in a timely manner.
>>
>> NewsGuy maintains newsfeed relationships with competing Usenet
>> services (Easynews, Supernews, etc.), as well as large Telcos
>> and ISPs, so we propagate newsgroup content through an
>> extensive network.
>>
>> Looking at your initial post for example...
>>
>> Message-ID: <Xns974ED9896CF5Ano.one@xxxxxxxxxxxxxxxx>
>>
>> ...the post hit our frontend servers at 21:17:42, and was
>> distributed to all of our local news servers by 21:18:50. By
>> 21:23:43 your post was distributed to Usenet through our
>> network of outbound newsfeeds. Considering that we process over
>> 4 million new postings a day on our servers, a 6 minute
>> turnaround time from initial post to propagation is pretty
>> reasonable.
>
>That's 6 minutes to the NEWSGUY servers. It took longer than that
>to hit Supernews, Giganews, etc. As I write this out, it does sound
>silly making a big deal about 5-10 minutes. I'm just used to 1-2
>minute propegation time.
>
>
>> Once the post is distributed to our outbound newsfeeds, we
>> can't control how those receiving news servers decide to queue
>> and receive those incoming posts, no more than they can control
>> how we process incoming posts on our local servers. If you saw
>> an unreasonable delay with another news server picking up your
>> post, you should be able to contact their support people to see
>> why they experienced a delay.
>
>I've used Giganews and Supernews services, and never more than 2
>minutes on either. Problem with Giganews is it's too expensive/more
>service than I need. and Supernews censors/filters posts that
>should not be filtered.
>
>I've only seen latency happen with your service. I'll try it a few
>more times today and see. I *do* appreciate you taking the time to
>respond, and I'm not trying to knock your service in any way. I'm
>just telling you what I see, and comparing it to what I'm used to.
>
>
>> I hope the information is helpful, and if you have any
>> questions, please let us know.
>
>It has, and I appreciate you taking the time. Now I just need to
>figure what's more important for 5.95/month...dealing with
>censoring or a few extra minutes for posts to show up.

Thanks for the comments, we appreciate it. In respect to your initial post, the
article was actually available on all of our NewsGuy servers in a little over a
minute (21:17:42 to 21:18:50) based on our server time stamps.

Within five minutes the post was then distributed to other Usenet news servers
through our network of feeds, which includes direct exchanges with Giganews,
Supernews, etc. Generally speaking, any delays at that point would be the result
of the receiving server's network (backbone, server queues, frontend filtering,
etc.)

As an example, a few commercial services have experienced some issues with their
inbound/outbound feeds that has caused some general hiccups within Usenet the
past week or so. Some of those disruptions have contributed to incomplete posts,
propagation delays, etc.

Not sure if you're aware of it, but we also have an annual Basic option that
brings the monthly cost down to $3.33/month :) Thanks again for the
consideration, and if you have any other questions please drop me an email.

Best regards,
Bob@xxxxxxxxxxx
NewsGuy.Com

.

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